On December 24th, 2024, a valued customer from Russia paid a special visit to Cahard for inspection. After in-depth communication, on-site investigation and full negotiation, both parties reached a consensus and formally established a long-term cooperative relationship in the agent mode, marking an important step for Cahard to deepen its layout in the Russian market.

Russia, as a key market in Eastern Europe and Central Asia, has huge demand for high-quality diamond cutting tools and equipment in infrastructure construction, stone processing, urban renewal and other fields. The Russian customer has long been engaged in the sales and promotion of cutting equipment in the local market, with rich market resources and professional industry experience. After in-depth understanding of Cahard’s product strength, production capacity and brand influence, the customer specially visited our factory to conduct on-site inspection and verification.

During the visit, accompanied by Cahard’s senior management team and relevant responsible persons, the Russian customer carefully inspected our production workshop, R&D center, quality inspection center and product exhibition hall. The customer closely observed the production process of diamond wire saw machines, electroplated wires, diamond core drill bits and other core products, inquired in detail about product performance, production technology, quality control standards and after-sales service system, and highly recognized Cahard’s advanced production equipment, strict quality management and strong technical strength.

In the subsequent negotiation meeting, both parties had in-depth communication on cooperation models, product supply, market promotion, after-sales support and other key issues. Based on the recognition of Cahard’s products and the prospect of the Russian market, the customer decided to become Cahard’s agent in the Russian market, and both parties formally signed a long-term cooperation agreement. According to the agreement, the Russian customer will be responsible for the promotion, sales and after-sales service of Cahard’s products in the local market, and Cahard will provide full support in product supply, technical guidance and market training.

This cooperation in the agent mode is a win-win cooperation between both parties. It not only helps Cahard to further expand the Russian market, enhance brand influence in the region, but also enables the Russian customer to enrich its product line and gain more market competitiveness with the support of Cahard’s high-quality products and professional services. The Russian customer expressed great confidence in the future cooperation and said that it will go all out to promote Cahard’s products and achieve mutual development and win-win results.

Cahard has always attached great importance to the Russian market and has been committed to providing high-quality products and comprehensive services for local customers. This successful cooperation marks a new breakthrough in Cahard’s market expansion strategy in Eastern Europe. In the future, Cahard will continue to adhere to the concept of customer-centricity, strengthen in-depth cooperation with global agents and partners, continuously optimize product quality and service level, and work hand in hand to create a better future.